IMPORTANT NOTICE – SCHEDULED SYSTEM MAINTENANCE
⚠️BEGINNING FRIDAY, NOVEMBER 6TH AT 5PM ET
As we prepare for our move to our new Somerset headquarters, South Kentucky RECC will be conducting scheduled system maintenance beginning Friday, November 6, at approximately 5 pm ET.
During this time, several services will be temporarily unavailable, including:
🔵Payments: SmartHub, payment kiosks and automated phone payments.
🔵Online Services: SmartHub and other online account services.
🔵Outage Notifications: Text alerts and our online outage map.
Power outages can still be reported by calling (800) 264-5112. Phone-based outage reporting will remain available throughout the shutdown.
Systems are expected to begin coming back online Saturday, with normal operations anticipated by Monday, November 9.
‼️Please note: This is just one step in preparing for our move. We are NOT moving daily operations or member services just yet! Our Somerset Mall office will remain open during regular business hours until we officially transition to our new headquarters.
We appreciate your patience and understanding as we get closer to this exciting milestone! #WeAreSKRECC’
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