(Gray News/WKYT) – A voluntary recall has been issued for select units of Oribe Serene Scalp Densifying Shampoo after bacteria were found.
The Food and Drug Administration said Pluralibacter gergoviae was detected. The bacteria can cause respiratory or urinary tract infections, bloodstream infections and sepsis.
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It is commonly found in personal care and cosmetic items like shampoos and makeup wipes.
Though Pluralibacter gergoviae poses little medical risk to healthy people, those with certain health issues such as weakened immune systems may be more susceptible to infection by the bacteria, the FDA said.
Regardless, Kao USA is urging anyone with the affected products to stop using them.
The recall is limited to the following specific lots of the Oribe Serene Scalp Densifying Shampoo in 8.5 oz and 33.8 oz sizes:
- Oribe Serene Scalp Densifying Shampoo (in 8.5 oz and 33.8 oz sizes), manufactured between Feb. 21, 2026, and Feb. 26, 2026, could be impacted.
- The affected lot codes for the 8.5 oz size (UPC 840035231242) can be found on the bottom of the bottle printed in black and begin with the prefix “YR”: YR010556
- The affected lot codes for the 33.8 oz size (UPC 840035231273) can be found on the bottom of the bottle printed in black and begin with the prefix “YR”: YR010566 YR010576
Further investigation to confirm the scope of the issue is still ongoing.
To report adverse events experienced from the shampoo or to arrange for a replacement, contact the Kao Professional Hair Technical Hotline at 800-333-2442 or email oribecomplaints@kao.com.